Beware: The Shoulder Surfer! Guard your PIN. Do you know this shoulder surfer? #lapd

Beware: The Shoulder Surfer!

Panorama City.  Detectives have released a photograph of a man who is suspected of accessing a Bank of America customer’s ATM account after the patron walked away from the machine, and police are warning the public to protect your ATM PIN.

“It’s called ‘shoulder surfing,’ and it happens more often than you think,” said Lt. Paul Vernon, commanding officer of the Mission Detective Division.  “It’s a way for a crook to get into your ATM account without your ATM card.”

Pictures from the ATM camera show a second man in line hovering over a bank patron’s shoulder as the patron inserts his card and enters his PIN.  When the patron walks away with the ATM transaction still active, the suspect quickly steps up, and makes another transaction, withdrawing $500.

The bank patron suspected the man’s rush to the ATM was odd, so the patron checked his account and noted the withdrawal.  “The suspect got suspicious at that point and asked the man why he got in line again,” Lt. Vernon added.

Police warn that all users of ATMs, which is just about everyone, should protect their PIN by covering the PIN entry with their second hand.  “Shoulder surfing can happen any place where debit keypads are used to enter PINs, like at convenience stores,” Lt. Vernon explained.  “I’ve seen situations where disreputable employees have installed cameras over keypads to capture PIN keystrokes at transactions.”

The shoulder surfer in this case chose his victim at the Bank of American at 8324 Van Nuys Boulevard, on September 1.  The suspect was Black, in his 30s, 5’11 tall, with a medium build.  Anyone who knows him personally should easily recognize him from the photo.

Anyone with information on this crime is urged to call Det. Janette McChesney, Mission Burglary detectives, at (818) 838-9977. Anonymous tips can be called intoCrimestoppers at 800-222-TIPS (8477), or by texting 274637 (C-R-I-M-E-S on most keypads) with a cell phone. All text messages should begin with the letters “LAPD.” Online tips may be placed at www.LAPDOnline.org, click on “webtips” and follow the prompts.

Det. McChesney is available for interviews with media.

Posted in LAPD - Mission Area, Public Safety | Leave a comment

Know Your Watering Days

Over 80% of the LADWP’s water is imported. In response to diminishing supplies due to environmental issues in the delta and local droughts, the City of Los Angeles has adopted several water conserving ordinances. Learn how you can make a difference and conserve water. Find out about what is required to do your part, how you can apply for variances, and access quick facts and tips.

The City of Los Angeles Water Conservation Ordinance limits outdoor watering with sprinklers to three days a week.

Street address ending in 1, 3, 5, 7 and 9:
Mondays, Wednesdays and Fridays

Street address ending in 0, 2, 4, 6 and 8:
Tuesdays, Thursdays and Sundays

Run sprinklers with non-conserving nozzles for 8 minutes max per station; 15 minutes for those with conserving nozzles. All outdoor watering is prohibited from 9 a.m. to 4 p.m., regardless of the watering day.

Watering-Days-Flyer-English (1)

Posted in Home Page, LADWP, Panorama City Community | Comments Off

Water Conservation Tips while in a Drought

Sprinkler (Medium)

As California continues to weather through the drought, the Los Angeles Department of Water and Power’s Water Conservation Response Unit (WCRU) is stepping up public education and enforcement of the water conservation ordinance with three additional staff members and specially marked vehicles. The additional staff has already begun patrolling the city of Los Angeles for water waste and responding to tips provided by phone, email and through social media.

LADWP’s General Manager Marcie Edwards says, “The WCRU will help remind customers about our watering restrictions, the importance of saving water, and enforce the ordinance in a friendly yet firm way.” She adds, “They are also great sources of information on how to become more water efficient in your home and outdoors, where about half of all water is used.”

L.A. is currently in Phase 2 of the mandatory water conservation ordinance. This phase prohibits the following uses of water in Los Angeles: Continue reading

Posted in LADWP | Comments Off

Moving California Forward: An Update from Assemblymember Adrin Nazarian

52

Dear Friend,

I am very proud of the successful and productive year in the Assembly, which saw the passage of nine bills from both the Assembly and State Senate; five of which have already been signed into law, including the Armenian Genocide Education Act.

This session, we reaffirmed California as a leader of forward-thinking policy. We passed vital legislation to help our film and aerospace industries become competitive and bring jobs back home. We passed a landmark ban on single-use plastic bags and passed the first ever kill switch for smartphones – protecting consumers from identity and property theft. We also passed legislation providing paid sick days and ensuring rental units remain affordable to help hard-working families.

We tackled some of California’s worst crises, passing critical legislation to address struggles with water and job losses to other states.

  • AB 1839, a bill that triples our existing film production tax credits; saving film jobs here and bring jobs back home.
  • AB 1739 and the recently passed Water Bond focuses squarely on ensuring that our state has enough water to satisfy its needs going forward.
  • AB 577, a measure lifting the ban on light rail in the San Fernando Valley, opening the door for smarter transportation options for commuters.
  • AB 1915, Armenian Genocide Education Act – a bill to encourage the inclusion and teaching of the Armenian Genocide in the Social Science course curriculum of study for 7th – 12th grades in California.

I am especially proud that AB 1915, Armenian Genocide Education Act, is now signed into law. This is an issue near and dear to my heart, having myself descended from survivors of the horrific atrocities befallen the Armenian people. Only through education and remembrance can we heal our pain and never repeat the mistakes of the past.

To read my full legislative update click here.

Posted in Assembly District 46 | Comments Off

Los Angeles Police Commission Grants Chief Charlie Beck Another Five-Year Term

chief-beck

Los Angeles: Today, Los Angeles Police Commission President Steve Soboroff stated the following:

Today, my fellow Commissioners and I completed the process of reviewing Chief Charlie Beck’s request for a second five-year term, and we granted him that request in a 4 yes and 1 no vote.

We received a great deal of help in our decision making process, and that help came from the people of Los Angeles. I want to thank each and every person who sent an email, wrote a letter, or came out to a community meeting to let us know exactly what they want, need and deserve in their Chief of Police. These comments made an impact on each of us and we are very appreciative for the assistance.

This process lasted approximately three months and included numerous interviews with Chief Beck. During those interviews, Continue reading

Posted in Public Safety | Comments Off